Description

Burntside Lodge (“we,” “our,” or “us”) uses SMS messaging to communicate with guests regarding:

  • Resort and restaurant reservations

  • Booking confirmations and updates

  • Customer service inquiries

  • Follow-up messages related to your visit

Messages are conversational and customer-initiated. We do not send unsolicited marketing messages.

Message frequency varies depending on your interaction with us.

Message and data rates may apply depending on your mobile carrier and plan.

Opt In & Opt Out

You opt in to receive SMS messages by:

  • Sending a message to our business phone number

  • Requesting communication via SMS

You may opt out of SMS communications at any time by replying:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

After opting out, you will receive one final confirmation message and no further messages will be sent.

Help

For assistance, reply HELP or contact us at:

Privacy Policy & Compliance

Your information will be handled in accordance with our Privacy Policy.

We do not share mobile information with third parties for marketing purposes

All SMS communications comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA)